My flight back home from Australia back to Manila was one of the most stressful flight experiences I've had in my life so far.
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| The selfie I took after a stress-filled rush to make it to our Sydney-Manila flight |
An important piece of context: my colleague and I flew PAL but because PAL doesn't have any flights to Gold Coast, our Sydney-Gold Coast leg was on Virgin Airways. This also meant that we had to check out our bags in Sydney. We then had to move from the Sydney international terminal to the local terminal where we checked our bags into our Virgin Airways flight from Sydney to Gold Coast.
For our return to Manila, our Virgin Airways flight from Gold Coast to Sydney was at 6AM and we would arrive in Sydney at 720AM. Our PAL flight from Sydney to Manila was at 10AM. This meant that we had 2 hours and 40 minutes to catch our connecting flight. That should have been more than enough time, even if it we had to collect our luggage in Sydney and check them in again.
On the day of our flight back home, we arrived in the Gold Coast airport before 4AM but as it turned out, the check in counters open only at 4AM. It was past 4AM already but the check-in counters didn't seem to be open. That is, until we saw some people use the manual check-in kiosks. We decided to use those as well and we managed to check ourselves in. We got our boarding passes for both the Gold Coast-Sydney leg as well as the Sydney-Manila leg. Our boarding pass even indicated what our departure gate would be in Sydney and what the boarding time would be (9:20AM). We then decided to have some breakfast before heading over to our gate shortly before boarding time.
This is when things started to unravel. First, our flight was delayed due to bad weather. I started to worry that we might not make our connecting flight but maybe after a 15 to 30 minute wait, we were told we could board our plane again. Whew!
So it seemed things were gonna turn out okay right? Not quite. While we had boarded the plane, we were told that the weather conditions in Sydney were still not good and we ended up waiting for almost 2 hours on the tarmac. Our plane eventually left Gold Coast at close to 8AM. Considering that the flight was 1 hour and 20 minutes, I was already mentally preparing myself that we would miss our connecting flight.
We arrived in Sydney shortly after 9AM and we were at the luggage carousel at around 9:10AM. We waited for our luggage to come out but after everyone else had left the carousel, our bags were still not there. I started to think that maybe our bags would be checked all the way to Manila. Because we used the self-service kiosks, we didn't have an actual person to ask the situation of our bags. My colleague and I went over to the customer service desk and asked them if our bags were checked in all the way to Manila and she said they were. Our problem now was it was already past 9:20AM, which was our boarding time, and we were in the local terminal and still had to head to the international terminal.
Thankfully, the shuttle bus was already there when we got out so we didn't need to wait. On the way to the international terminal, we could hear practically every other person on the bus saying that they were in serious danger of missing their connecting flights. Someone else on the bus was explaining that the bad weather - strong winds - seemed to only be affecting the arrivals in Sydney but not the departures so all departures were still on schedule.
We arrived at the international terminal at around 9:35AM. Immigration in Sydney makes use of automatic passport-reading terminals so thankfully, it took under 10 minutes to get through both security and immigration. (The woman in front of me took a while to get the machine to read her passport and on her third attempt, I decided to help her because I couldn't really afford a much longer delay).
Once we had gone past immigration, it was now a race to our boarding gate. My colleague told me to run and leave her behind so that if I made it to our gate in time, I could tell them that she was just right behind me and wait for her. When I finally got to our boarding gate, it was around 9:52AM, 8 minutes before our flight. Out of breath, I told them that our flight from Gold Coast was two hours delayed and asked if we could still board. Thankfully, we could! My colleague arrived shortly after I did and we managed to still board the plane. Whew! I really didn't think that we would make it!
As I stepped on the plane, I asked one of the flight attendants to check if my bag made it on the plane. He headed over to my seat several minutes later to say that it did. I then breathed a sigh of relief.
Unfortunately, upon arrival in Manila, we didn't find our bags so we went over to the baggage assistance area. The woman there confirmed that my colleague's bag was still in Sydney but she said my bag was supposed to be in Manila. What? I started to think that maybe someone else took it (or that the airline lost it). And because I didn't have any Smart tags in it, I had no way to confirm exactly where it was. We filled our all the necessary forms and baggage assistance told us that because PAL flights from Sydney to Manila aren't daily, we would most likely get them two days later. They said they would let us know if/when our bags arrived.
Two days later, I still hadn't received any text or email. The PAL flight should have arrived at around 5pm so I was expecting to get some notification by the evening but I didn't. I started to panic, especially since there were a lot of important stuff in that bag, including my photo with ET and my signed book. After midnight, I still couldn't sleep so I decided to email baggage assistance to ask the status of my bag. In less than 5 minutes, I got a reply saying that my bag had indeed arrived. Whew! I will say though that I wasn't all that happy that they only informed me after I emailed them, especially since they told me two days before they would notify me once my bag was there. Nevertheless, I finally breathed a sigh of relief and managed to fall asleep.
I woke up early the next morning to finally pick up my bag from the airport. They can actually deliver it to you but I knew I was going to be out on the day my bag was expected to arrive as well as the day after so that might cause some delivery issues. Thankfully, it was pretty easy to retrieve my bag once I arrived.
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| Picking up my luggage from NAIA terminal 1 |
So that was my crazy stress-filled experience flying back home from Australia to the Philippines. Hopefully, I don't experience something like this ever again.
Next:
Final Thoughts on my First Trip to Australia