Monday, July 27, 2026

Skycable issues and a walk down memory lane on Netflix

What an absolute bummer. I recently experienced a lot of issues with Sky cable. They all started because of the commercial agreement between Sky Cable and Converge, wherein Sky Cable would use the infrastructure of Converge to provide internet connectivity. (The original plan involved Converge acquiring Sky but that eventually didn't push through). I'm guessing that because of this, Sky Cable users needed to migrate their plans to new ones. It also meant that Sky Cable would terminate their cable TV service and I was notified about this a few months ago. However, because of the partnership between Sky and Converge, I could migrate my internet plan and I could bundle a new cable TV plan with it.

I was already getting text messages over the last few months asking about my interest to migrate. Because the cable TV service would end by June 1, I replied to one of numbers asking for an upgrade schedule. I even provided multiple schedule options. However, I didn't get a reply. I was hoping to get the migration done before June because I was going to lose my cable TV by June but as I got to the end of May, I still didn't get a reply. Even my calls weren't picked up nor responded to.

Sadly, as I got to the end of May - yes, not even June - I lost all my cable channels. I tried getting help through their chatbot Kyla but I never got a useful response. I continued to try to reach out to the numbers that reached out to me asking about my availability for an upgrade but I wasn't getting a response, whether via call or text. I was getting really desperate.

So I finally tapped into my connections, an approach I didn't want to use and which I reserved until all else failed, which I felt was where I was at that point. Thankfully, I knew someone who works in Converge and I asked him for help. Very soon after that, someone from Sky finally called me and helped me sort out my concerns. A couple of their engineers and technical personnel finally visited my place to migrate my cable to an updated plan. This included setting up my add-on TV plan, which finally gave me cable channels again after more than a month of not having any. It's such a shame that it took me using whatever connections I had to getting what should be standard service. It does make me wonder how difficult it must be for other people to get the help they need.

Thankfully, even if I did lose my Cable TV for more than a month, I didn't lose my internet so I was able to watch a lot of old TV shows on Netflix. I believe I had written about this before but when I'm at home and doing stuff like blogging, I like having my TV on. However, because I can't pay full attention to the shows being played while I'm doing other stuff, I tend to "watch" shows that I've seen in the past, such as S.W.A.T. and The Rookie. I completed the entire 8 seasons of S.W.A.T. already. I also finished One Tree Hill, a show I watched quite regularly back in the day. I also started rewatching House but I realized that I can only take this show in small doses because the lead character Gregory House is so abrasive. I'm also very pleased that some seasons of Law and Order SVU, one of my favorite shows of all time, is also on Netflix. Although when I put this show on, I kinda need to pay attention to it and not just have it play in the background so I haven't seen that many episodes of SVU just yet. There are many more shows and movies on Netflix that I want to watch, such as Heroes (and yes, I know people say that only the first season of Heroes was good but I will still probably watch everything haha.)

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